“You talkin’ to me?” The Importance of Tone of Voice
How do you talk to your customers? It’s a difficult question to answer, as we all know that it’s not always just what you say, but how you say it that makes the difference. How you communicate in person, on the web and on your social channels all contribute to your brand identity. But how […]
The Beginner’s Guide to Google’s Algorithm Changes
In recent years, Google has rolled out a number of updates to its search algorithm to provide better and more relevant results to its users. In fact, Google makes hundreds of changes to its algorithm each year, and many pass by rather quietly without having any discernible impact on websites. However, there are a few updates […]