Complete rebrand and website rebuild delivering measurable growth for social care provider
The client was referred to us by one of our long standing partners and came to us with a website that simply was not working for them. They had almost no online presence and needed a complete turnaround to support the growth of their business. The project involved a substantial site build with a broad range of services and a large team involved in approvals. With stakeholders across both the US and the UK there were many moving parts, so we focused on keeping the process smooth and organised while guiding them through every stage as the experts. We delivered a new brand identity, a fully bespoke WordPress website and the supporting marketing collateral they needed with minimal friction and a clear, confident route to launch.
Website
Target
B2B/B2C
Services
Complete rebrand and website rebuild delivering measurable growth for social care provider
The client was referred to us by one of our long standing partners and came to us with a website that simply was not working for them. They had almost no online presence and needed a complete turnaround to support the growth of their business. The project involved a substantial site build with a broad range of services and a large team involved in approvals. With stakeholders across both the US and the UK there were many moving parts, so we focused on keeping the process smooth and organised while guiding them through every stage as the experts. We delivered a new brand identity, a fully bespoke WordPress website and the supporting marketing collateral they needed with minimal friction and a clear, confident route to launch.
Share our work
Share our work
All metrics up by 3000X
Achieved dramatic performance improvements across traffic, visibility and engagement following launch.
Bespoke secure website with ongoing support
Delivered a custom built, fully optimised WordPress site and continue to provide long term technical care.
Full rebrand
Created a complete visual identity upgrade that brought consistency, clarity and professionalism across the business.
Digital marketing ready
Built the site and brand foundation to support future campaigns with strong SEO structure and scalable content.
What our client’s saying…
Excellent customer experience and a wonderful support system in place throughout the process from start to finish. Harry is great and very responsive.
CEO- DBAM Social Care
Our Approach
DBAM Social Care, a dedicated social care provider specialising in personalised, high-quality support for adults with complex needs, whether at home or in community settings. They prioritise independence, dignity and tailored care plans that are centred around each person’s unique life and preferences. Their compassionate, skilled team deliver practical assistance and emotional support while working to the highest standards of safety and responsiveness.
The client needed a solid and credible brand foundation after finding themselves without a clear identity that staff or customers could connect with. They required a complete brand package including a new logo, colour palette, typography and essential marketing assets such as PowerPoint templates and letterheads. This brand work would then act as the base for a full website redesign and rebuild. Beyond the launch they also needed ongoing hosting, maintenance, training and continuous optimisation, supported by additional marketing collateral including brochures, welcome packs and other materials to ensure the brand was consistent across every touchpoint.
We began by rebuilding the brand from the ground up because the client had no clear identity and nothing their team or customers could connect with. We created the full brand system from logo and colours to fonts and practical assets like PowerPoint templates and letterheads. With this new identity in place we moved into the main project which was a complete website redesign and rebuild. We planned the structure, produced the content, designed every page and developed the site so it felt modern, consistent and aligned to the new brand. After launch we handled hosting, maintenance, training and ongoing optimisation to keep everything running smoothly. Alongside the website we produced the wider marketing collateral they needed including brochures, welcome packs and other materials so the brand felt unified across every part of the business.
The Results
The rebrand and website launch transformed DBAM Social Care’s digital presence from virtually nothing to a professional platform that works hard for the business. All key metrics improved dramatically with website traffic, visibility and engagement increasing substantially following launch.
Phone calls and enquiries increased significantly as the new site made it easier for potential clients and families to find information and make contact. The CQC governing board was pleased with the professional identity and how it supported their compliance and communication standards.
The client remains happy with both the outcomes and the ongoing partnership. The site continues to perform well with regular optimisation, the brand has been embedded across the organisation and the foundations are in place to support future growth.
